DO YOU HAVE ANY QUESTIONS/DOUBTS?
FIND THE ANSWERS
If you want to stay wiht us for an academic year, first you must fill in our pre-register form, then send it to us, along with the proof of payment of the tuition teaching, plus tree photos (passport size) and a photocopy of your ID / Passport.
For the summer season, please contact with our Residence Hall secretariat. You’ll have to fill in a form with your personal data, dates of accommodation and the proof of payment of the deposit.
During the course 2018/2019, the pre-registration period begins on may 25, 2018 and ends on july 30, 2018 (for former residents the term ends on june 30).
During the academic year, the minimum stay with us is a fortnight (15 days). In summer season (june, july and august), you can stay for days, weeks or even months, if you like. In case you need different reserves during the academic year, please contact us.
You must do a Pre-registration within the specified period for former residents (from 25 may to 30 june). See item 2, above.
Yes. The only case where you don’t need to pay a deposit is in summer season, in periods of less than one week.
Once the contract has expired, the apartment is checked by our staff to verify that everything is in perfect conditions. If there is any damage, it would be deducted from the deposit. If everything is all right, (case of contracts exceeding one month’s accommodation), an amount (45 € in this year’s course) will be deducted from the deposit for a final cleaning service and a dry cleaning service of the clothes of the apartment. The rest of it shall be paid into your account in the within two months from the end date of accommodation.
If residents at the El Pilar Residence Hall are not of legal age when their booking is made, their parents or legal guardians will have to sign an authorisation taking responsibility for their stay at the Residence.
From august 1, 2018 the list of accepted and non-accepted students will be published. Between june 1 and august 5, 2018, letters of admission will be sent.
As long as the possibilities of occupation of the residence would permit this fact, upon request and approval by the personnel management, former residents who so request can keep the previous year’s apartment.
For new entries, the distribution of the apartments will be made based on availability and order of entry into the residence.
In the fixed dates and in the concierge timetable (from 09:00 to 14:00 and 16:30 to 19:00). In case you can not be on that, please, contact with the telephone concierge service (+34 690 036 480). You must provide us, with one week in advance, the exact date you want to get into the Residence Hall, and whether it will be in the morning or in the afternoon.
Along with your personal effects, you’ll need to carry the material you will use for cooking (pan, pots, etc.). We will leave you a basic kitchenware set (plates, spoons, forks, knives, glasses, etc.)
No. We are open all the year.
All the apartments have a bedding set (bed sheets, wool blanket, bed cover, pillow), two towels and a cleaning set (broom,picker, bucket, pail and mop).
Each one of the plants from our residence features a self-service laundry room equipped with washer, dryer and iron.
There is no extra cost. You only need some detergent, softener, bleach, etc., and follow the washer and dryer operating instructions, detailed in the laundry itself.
Yes. In all our rates and seasons, it is included a free internet service.
Yes. As it was established in the internal Regulations of the Residence, guests staying inside the residence will be accompanied at all times by the resident and he’s being totally responsible for their actions.
Secretariat has the necessary forms to apply for the credit support to public transport. The deadline for submitting starts on september 1, 2018 and ends on october 3, 2018.
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